Ascott Waterplace Surabaya - Surabaja
Imagine a travel story unfolding across Indonesia’s islands. Dawn lights the rice terraces of Ubud, while distant volcanoes rise above Java’s misty horizons. In Bali, temples glow at sunset and waves roll onto warm sand. Sail farther and Komodo dragons roam wild hills, while Raja Ampat reveals bright coral gardens beneath clear water. From Lombok beaches to Sumatra jungles, every island offers new colors and sounds. Choose a peaceful place to stay, rest well, and begin exploring paths.
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Ascott Waterplace Surabaya
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5 60126 Surabaja Indonesia
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free.
The fully furnished apartments areair conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The en suite bathroom has a bathtub, hotcold shower and hairdryer. Guests enjoy city view.
The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk.
The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges.
The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
The hotel day starts from hour 14:00 and ends at 12:00.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
Dear Valued Guest,
Please be advised that the Kids Pool within the Waterplace Thematic Pool is temporarily closed for scheduled renovations. We expect the Kids Pool to reopen on 17 August 2026.
All other pools within the Waterplace Thematic Pool area like beach pool, lap pool, lazy pool, and baby pool remain open and are operating as usual for your enjoyment.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your kind understanding.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
License number: 55194
Lift
Fitness centre
Linens, towels and laundry washed in accordance with local authority guidelines
Free parking
Parking garage
WiFi
24-hour security
All plates, cutlery, glasses and other tableware have been sanitized
Golf course (within 3 km)additional charge
Airport pick upadditional charge
Fire extinguishers
Sun terrace
Water parkoffsiteadditional charge
WiFi available in all areas
Private parking
Terrace
Internet services
Guest accommodation is disinfected between stays
Dry cleaningadditional charge
Daily housekeeping
Smoke alarms
Hand sanitizer in guest accommodation and key areas
Laundryadditional charge
Sun loungers or beach chairs
Free WiFi
Luggage storage
Shared lounge/TV area
Airport shuttle (additional charge)
Kids' outdoor play equipment
Airport shuttle
Concierge service
Parking on site
Invoice provided
Water slide
Soundproof rooms
Meeting/banquet facilitiesadditional charge
Fitness
Security alarm
Air conditioning
First aid kit available
Shuttle service (additional charge)
Physical distancing rules followed
Coffee house on site
Process in place to check health of guests
Physical distancing in dining areas
Trouser pressadditional charge
Key card access
CCTV in common areas
Non-smoking rooms
Breakfast takeaway containers
Designated smoking area
Family rooms
Accessible parking
Use of cleaning chemicals that are effective against Coronavirus
Airport drop offadditional charge
Swimming pool
24-hour front desk
Shuttle service
Contactless check-in/check-out
Screens or physical barriers placed between staff and guests in appropriate areas
Cashless payment available
Ironing serviceadditional charge
Indoor play area
Outdoor pool (all year)
Staff follow all safety protocols as directed by local authorities
Outdoor pool
Grocery deliveriesadditional charge
Fax/photocopyingadditional charge
Car hire
Parking
CCTV outside property
Kids' club
Restaurant
One-Bedroom Deluxe Apartment. This modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Executive Apartment. Offering more space, this modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Deluxe Apartment. This modern air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Executive Apartment. Offering a bigger space, this modern and air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Three-Bedroom Executive Apartment. This modern and air-conditioned 3-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Penthouse. This modern and spacious apartment has air conditioning, a flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view.
